Your orders are delivered to cargo within 3 working days (Monday-Friday) after bank approval. Depending on the distance from the delivery address to Istanbul, the courier company will deliver your order to you within 1-3 days.

Delivery times of special production products vary according to the production time. The delivery information and times of such products are specified on the product pages.
 

In case of a mishap caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.

All of the products you choose will be delivered to you by the courier companies we have contracted with.

The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock for the first time.

This site allows multiple users to shop at the same time. Rarely, it is possible for the consumer to buy the same product and the product is out of stock in this case;

If the product you have paid for is out of stock, there is a waiting period of at least 4 (Four) days and at most 30 (thirty) days. If the product cannot be given to the consumer between these dates, the payment made is returned to him.